Privacy Policy

 

This Privacy Policy describes how Proxima Pictures ("we," "us," or "our") collects, uses, and shares your personal information when you use our AI image and video generation services.

1. Information We Collect

We collect information you provide directly to us when using our services:

  • Account Information: When you create an account, we collect your username, email address, and password.
  • Payment Information: When you make purchases, our payment processors collect your payment information. We only receive information about the transaction, not your actual payment details.
  • Communications: If you contact us for support or with questions, we collect your communication history with us.
2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Maintain Services: To deliver, operate, and maintain our AI generation services.
  • Improve Our Services: To understand how our services are used and to develop new features and improvements.
  • Customer Support: To respond to your questions and provide support.
  • Communication: To send you service-related announcements and updates.
  • Safety and Security: To detect, prevent, and address technical issues and potential misuse of our services.
3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With vendors, consultants, and other service providers who need access to such information to perform work on our behalf.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business.
  • Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.
4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account Information: We retain your account information for as long as your account is active.
  • Inactive Accounts: If your account is inactive for 12 months, we may delete or anonymize your data.
5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Portability: You can request a copy of your personal data.
  • Correction: You can update or correct your account information.
  • Deletion: You can request deletion of your personal information.
  • Opt-out: You can opt-out of marketing communications at any time.
6. AI-Specific Data Practices

Due to the nature of our AI services, we have specific data practices:

  • Training Data: Your prompts and generated content may be used to train and improve our AI models, unless you opt-out in your account settings.
  • Content Review: Generated content may be reviewed by our team to ensure compliance with our terms and to improve our services.
  • No Human Review of Prompts: In most cases, your prompts are processed automatically without human review.
7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: